Twitter in testing, Facebook Live masks, Snapchat Memories, and more…

Twitter in testing

Twitter is currently trialling a number of new customer services functions to make life as a business tweeter much easier, including:

• Displaying average response times on a brand’s profile
• A “Featured Tweets” tab, rounding up that users top tweets

At the moment we’re not sure if these new options will be rolled out across the board, but let’s hope so!

Read more: http://thenextweb.com/twitter/2016/07/05/twitter-testing-two-customer-service-features/

Facebook introduces MSQRD masks for Facebook Live

Facebook has launched a series of fun video masks for Facebook Live, enabling users to wear different faces – not unlike Snapchat filters. Although officially this has been rolled out to “all users”, it currently using the MSQRD app, which is currently only available on iOS 8.4 or later.

Read more: https://media.fb.com/2016/07/07/facebook-live-videos-from-msqrd/?_ga=1.57116648.316806165.1466576019

Snapchat to start making Memories

Snapchat is currently rolling out a new feature that allows you to save a personal collection of your favourite Snaps and Stories. It’s a pretty big move for a platform that previously all about the fleeting content.

Read more: http://www.socialmediatoday.com/social-networks/snapchat-adds-memories-major-expansion-platforms-offering

Instagram launches comment moderation

The bigger the brand, the crazier the comment thread… and now Instagram is giving business accounts the ultimate power – the power to moderate comments. Although this feature is still pretty rudimentary it does allow you to block offensive (and spammy) words and phrases with much more ease.

Read more: https://techcrunch.com/2016/07/06/instagram-comment-moderation/

Switch your Facebook Messenger account with iOS

This one is for those managing multiple Facebook and/or Messenger accounts. The feature has actually been available on Android devices since February, but now iOS users can toggle between accounts without signing in and out. Simply click “Profile > Switch Account > +” to get started.

Read more: http://thenextweb.com/facebook/2016/07/06/psa-facebook-messenger-finally-rolling-account-switching-ios/

Until next week gang.

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