social media and digital client testimonials

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“Gemma is an online business dream machine. Give her your problems, and she’ll generously help you solve them. As part of her inspiring mastermind of wonderful women, I now have access to a whole heap of priceless tools and processes I couldn’t have accessed otherwise, I’m on target to have almost doubled my income this year and I’ve hit goals that I dreamt of for 10 years within 4 months! As a recovering perfectionist, that’s just huge for me and the most exciting part is that I know it’s only a fraction of what I’ll achieve now that my mindset has shifted so radically. Gemma is the real deal, you’ll never regret working with her.” Anna McLoughlin

“Being part of Gemma’s mastermind is an amazing experience – a focused boost for your business, with likeminded, wonderful people. I’ve been taking my first steps converting my group trainings to an online course, but I started out a step too far, leaving out some of the essentials. Gemma has a way of being critical and to-the-point in a loving and supportive way, and after each call, I cannot wait to take inspired action on what we talked about. I needed a smaller course to start with and with Gemma’s guidance created it in 5 days from ideas- on-paper to ready-to-launch! Business, social, strategy but from the heart (no sales funnels or number counting here, we’re looking at nurture paths and client perception). Get in while you can, because everyone wants to work with her or hire her. She’s brilliant, real and authentic.” Own Your Stage

“Gemma is your fairy-business-mother who will sprinkle her digital magic onto your online business. In 2015 I made a lot of bad business decisions. One of which was to spend thousands (a fair few!) on courses, programmes, networking and anything someone told me I needed for my business. Having these terrible experiences left me with no confidence that I could ever succeed… and then I met Gemma. I started following Gemma around a year before joining her mastermind and always felt a part of her world and her journey, even just through online groups we were both in. She became someone I looked up to and hugely respected. I saw she was opening a scholarship place for the mastermind, I was desperate to win and to work with her so I applied. I am an extremely competitive person and yet not winning the scholarship didn’t phase me. I signed up regardless and missing out on that scholarship was the best thing that could of happened to me. Investing in the mastermind has shown me that I can bounce back from everything negative I have been holding onto. I have always worked alone, even in employment I’d steer clear of team projects and yet I find myself loving the fact that I am now part of a group. I have all the perks of being my own boss and yet now have friends and colleagues to turn to, as well as the one-to-one work from Gemma herself. Instead of cruising in the ‘doing ok’ lane I have my hand on the gear box and my foot at the accelerator ready to overtake and jump in the fast lane.” Kerri Walker Media

“The Digital Double with Gemma and Jo was all I hoped for and more! The programme popped up in my newsfeed and something just made me sign up there and then. As I was in the early stages of business planning, I wondered if it was too soon, but it really wasn’t. They were brilliant at getting it all out of my head and bringing order to it all. And – it was fun – they were so easy to speak to – just like chatting to a really good friend but one that I wasn’t boring the pants off! A few days later and I now have a high-level strategy; content mapped out, a solid plan and actions to get me where I want to be. I would have gone around in circles for ages to get to this point and am delighted to have an insight into their expertise. I’m so glad I did this – and will definitely work with them both again.” Nicola

“As an experienced ecommerce consultant, my challenge is to find social media experts who have a more detailed knowledge of devising, implementing and optimising social media plans than I do. Gemma nails that hands down and her advice and guidance has been invaluable in helping me prioritise and focus on what will deliver the greatest impact. She has a much wider digital, brand and marketing skill set, meaning she intuitively gets how social fits within a business, not just externally to customers but also internally with key stakeholders. I love her approach to work; she’s positive, happy, motivated and understands leadership. Her collaboration skills are excellent but she’s also brilliant at getting things done off her own back because she takes the time to understand what I want and then makes it happen quickly and efficiently. Would i use her again? Definitely.” Digital Juggler

“Gemma did a mini strategy for us, which was very well researched and properly thought through for its main purpose for us, which was new business lead generation. I am a little ‘analogue’ in my outlook but can see the value of it and where we need to go. More importantly, the person I employ 3 days a week to conduct our online marketing could too. Because of the value of Gemma’s direct input, I decided to increase the number of Skype sessions as the business will benefit from the additional time/pushing of us, from her.”  Regional Services

“Gemma has been great. She has a wealth of social media experience, which she used to create a compelling and highy relevant social media strategy for our company. She has helped to set-up all our relevant social channels and introduced us to some great tools to manage and report on those channels going forward. We had excellent practical training with her and we feel we are in a great position to execute the strategy. I would recommend Gemma to anybody and I hope we have the opportunity to work together in the future again. It has been a joyful journey and project.” Shopfitting Warehouse 

“I attended a workshop run by Gemma where she bestowed upon us a wealth of knowledge, she is clearly very experienced in her field. From the basic use of all social media platforms through to building online relationships, strategic planning, SEO, and how to produce engaging content, Gemma’s workshop was extremely informative and she was bursting with ideas on how to make the most of social media within a hospice environment. I was already fairly confident, however attending Gemma’s workshop made me realise that there is so much more to social media than I was aware of. I came away feeling inspired and much more confident. I could not recommend her more.” St Wilfrid’s Hospice

“Gemma is a true marketing and social media expert. What she doesn’t know, probably isn’t worth knowing. She has a natural and unique understanding of how it works, how to translate this back to you and then delivers results. I’ve worked with her across a number of brands and she has delivered every time. Plus she’s a joy to work with. I wouldn’t entertain going anywhere else.” Betty G London

“Gemma has great knowledge of social media and the knack of being able to break it down to provide clear and relevant insights.” Dexter Moren

“Gemma and her team are true social media experts who also understand storytelling. They created a brilliant social media campaign for us which was entirely consistent with the tone and narrative of the show and added genuine value for our audience.” Kudos Film & TV

“I only spent a couple of hours with Gemma, discussing social media strategy and what it could do for my business, and she really opened my eyes to what is possible. Everything was geared around my business which meant that I could see immediate application. I also really liked Gemma’s informal and slightly quirky style! Will definitely work with her again and recommend her to others” Brand Talk

“Gemma couldn’t have been more helpful to us with her social media support. She brought clarity, humour and character to a sometimes daunting technical area, and of course we are now all devotees” Saatchi & Saatchi Design

“Having been a technophobe until relatively recently, I allowed myself to be almost coerced into sitting a half-day Social Media Marketing Course with Gemma Went. The best way to sum the benefits of the session up are – FANTASTIC! I went into the session wondering if the money was being wisely spent and came out thinking it is probably the best marketing investment I could make in terms of ROI. The structure and delivery were outstanding but the most noticeable thing for me was how much I felt I learned about things that were previously very vague to me, to the point where I not only understand the implications but am confident of the huge potential benefits they will have for One London Property.” One London Property

“I have worked with Gemma over the past year to develop the social media and digital marketing strategy for Rush. Working with Gemma has been an absolute pleasure. She has always given 100% and been incredibly astute with what my business needs, and how to achieve this in the most efficient, cost effective manner. She is patient and genuinely cares about providing the best possible service and meeting the business need. She is creative, innovative and forward thinking and has helped me to create a website I am very proud of, a strong social media presence even before launching the business and has alway paid the utmost attention to every detail to ensure that the brand image is strong and that customer service is of the highest standard. I couldn’t have created Rush without Gemma’s help, and we have become great friends.” Rush Trampoline Park

“I was looking to engage a consultant with a commercial edge to their work, who would tell us straight where and how we could improve our approach and use of social media. Working with Gemma has been a pleasure, she brought her expansive knowledge and insight of social and digital marketing to our discussions and has helped us reshape our strategic approach to social. I would strongly recommend Gemma to any organisation that is looking to inject a new, more dynamic and realistic approach to their social media. We will definitely be retaining her services as we move forward.” University of Hertfordshire

“Being part of Gemma’s Mastermind has been nothing short of game-changing. I had been bumbling along with my business, offering a variety of services, feeling a little lost. I was doing OK but had a feeling I could do so much better. Gemma helped me see that I didn’t need to do everything – and helped me identify the things I can do that set my soul on fire. She also helped me see the value in my work and encouraged me to up my prices, gave me new ways to market my company, helped me find (brilliant!) ways of making passive income and brainstormed a stream of ideas that will keep me busy for the foreseeable future. More than all that, working with Gemma and the other wonderful people in the Mastermind group has given me a newfound confidence I don’t think I’d ever have gained on my own. I have felt supported, brave, talented and inspired. Knowing you have Gemma (and her vast amount of knowledge) to turn to on those days where you struggle, is like having a really comfy safety net to fall into when you need it. She’s a ray of sunshine and a business encyclopedia all rolled into one. The Mastermind has, without doubt, been the best possible move I could have made for my business. The change in my income has been incredible – and the change in me has been too. I highly recommend this to everyone looking to up their business game. Thanks Gem!” JJ Miller

Gemma produced a social media mini strategy for us which was well considered and researched. She also came in to train our team which we all found really interesting and useful. Gemma is professional and brings enthusiasm which energised our team and gave us clarity on how to move forward.” Sefton Fashion

“I’ve just completed a ‘solution session’ with Gemma to develop a way forward for our online marketing and I felt compelled to write a quick testimonial. Other than knowing we should update our website, we have been stuck for quite a while on how to progress our online marketing strategy around e-mail marketing and B2B LinkedIn activity. We weren’t particularly clear about where to focus, and where we should invest our finite resources. However, Gemma asked all the right questions, quickly got under the skin of what we do and quickly identified our overall marketing objectives. During the 90minute session she provided invaluable practical insights and a clear recommended way forward for us (and even wrote-up the notes for us!). We’re now clear which parts of the online ‘elephant’ we should to tackle first, key practical lessons to take into account, and a clear view of how the various elements should start to fit together. While there is a huge amount to do, we now have an overall vision and a simple practical strategy to now work with. Thank you Gemma. We’ll get back in touch again once our online marketing foundations are in place!”  Ad Alta Consulting

“Gemma, I contacted you to help me strategize my social media marketing plan, but you helped me see that the real problem is in my positioning and brand message. Even though it hurt to hear, you were very direct and honest about why you wouldn’t buy from me. It’s because I wasn’t clear on what I’m offering. You asked me the right questions to help me quickly see what I need to focus on now.  You not only understand digital strategy, you really helped me see where my “sweet spot” is when it comes to doing the work that lights me up right now. That’s FIRST! Then the social media piece! Thank you so much for our session, today. I feel lighter, more focused and best of all… motivated to work on my new plan!” Sweet Spot Style

“I had an amazing call I had with Gemma. In 90 mins I feel like I got as much out of that as some 4 week courses – scratch that, I KNOW I got more. Here’s the thing I’m super uncomfortable talking about my business, I’m terrible at setting goals, I will spin tales and turn the conversation back to you faster than an ice-dance champion. Gemma cut through all of that in the kindest, most supportive way. And as a result actually managed to get the answers I needed. She’s the perfect mix of kind and no nonsense, woo woo yet practical. I’m so excited to get started on my “homework” SO EXCITED. So if anyone is on the fence, Im here to push you. DO IT. DO IT NOW. If you can work with Gemma I 100% urge you to.” Pragmatic PA

“It is hard to find someone with Gemma’s skills who is also so unflappable, honest and good to work with. Her credentials in social media as a thinker, speaker and do-er run deep but it is her work in marketing and shaping the Aesop communications that showed me she has breadth and depth beyond social media: no one trick pony. Knowing her as I do I have to say honestly that Gemma is one of the hardest working people I know, while still keeping her trademark calm.” Aesop

“… the team’s experience and talent for all things social shines through. Brilliant results. Pleasure to work with.” WGSN

“Gemma has helped Newcastle Brown Ale to enter the online world. With her help we have begun to create a great profile for Newcastle Brown Ale online, and engage with our consumers in a new and exciting format for the brand. Throughout the process Gemma has helped develop some fantastic pieces of activity to help us achieve our goals. She has provided great direction and understanding and has always been on hand to explain the slightly more technical aspects of the digital spectrum. We would recommend her to anyone looking for expert advice in all things Digital.” Newcastle Brown Ale

“I worked with Gemma in the early days of our launch into the Social Media arena at FutureBrand. There is no doubt she is an expert in her field, but she also brings the very rare quality of not making you feel like a total luddite whilst talking all things digital. Gemma gave us some very practical, achievable advice which helped to propel our social media presence forward and enabled us to engage in thought-provoking and intelligent on-line conversations. She is simply brilliant” FutureBrand

“Gemma is an enthusiastic team player who is extremely pro-active. She combines this with the ability to always meet deadlines and has successfully managed and delivered various projects for us. Respected by the management and studio staff alike, she is reliable and a  talented marketing practitioner who I can strongly recommend” PDD

“Gemma delivers a potent mix of inspiration and perspiration. Never tiring to deliver what you want, when you want, she adds an intelligent and relevant eye to where your business should be going and why. Great marketer and a reliable partner” 1HQ

“Gemma did an excellent and highly successful job on our marketing and social strategy and continues to support our strategic business activities with wit, clarity and marketing acumen. She represents having that outside edge, inside your organisation.” Precipice

“Gemma held a great workshop. It’s nice to finally get a better understanding of social media from someone who’s clearly an expert in the area” Blue Marlin

“The greatest asset Gemma has is gaining an almost immediate understanding of your business, it’s culture, it’s values, it’s brand and most importantly it’s goals. This perceptive eye allied with a tireless work ethic enables her to deliver any given project effectively and efficiently to strict deadlines. A real benefit to any business ” Adrem